Privacy Policy - Arbore Real Estate
Introduction
Arbore Real Estate ("we", "our", "us") respects and prioritizes your privacy. This Privacy Policy details our practices regarding the collection, use, and safeguarding of your personal data. It applies to all information collected through our website and related services.
Data Collection
We collect personal information such as your name, contact details (email, phone number), property preferences, and any additional information voluntarily provided. Data may be collected directly from users or through automated means such as cookies, analytics tools, and website forms.
Purpose of Data Processing
- Provide and improve our real estate services
- Communicate and respond to inquiries
- Conduct marketing and promotional activities
- Fulfill legal and regulatory obligations
- Facilitate property transactions
- Enhance user experience on our website
Legal Basis for Processing
- Your explicit consent provided through our website or other communication methods
- The necessity for fulfilling contractual obligations, such as property agreements
- Compliance with applicable legal duties and regulations within the UAE
Explicit Consent
You explicitly consent to data processing by actively providing information through forms, subscriptions, or direct communications. You have the right to withdraw consent at any time by contacting us at the details provided below.
Minors
Our website and services are not directed toward minors under the age of 18. We do not knowingly collect or process personal data from individuals under 18. If we become aware that we have inadvertently received such data, we will take immediate steps to delete it.
Data Sharing and Disclosure
- Trusted service providers and partners supporting our operations, including marketing, IT, and administrative services
- Legal and regulatory authorities when required by law
Data Subject Rights and Procedures
Under UAE law, you have the right to:
- Access and obtain copies of your personal data
- Rectify inaccuracies in your data
- Request deletion or restriction of data processing
To exercise these rights, please submit your request via email or postal mail provided in the contact section below. We aim to respond within 30 days. We may require identity verification to ensure your data's security and privacy.
Data Security Measures
We implement robust technical and organizational measures, including encryption, firewalls, secure servers, and regular audits, to safeguard your personal information against unauthorized access, misuse, disclosure, or destruction.
Data Retention
We retain your personal data only as long as necessary to achieve the purposes outlined in this policy or as mandated by applicable laws. Generally, this means we retain data during the period of our business relationship plus a reasonable period thereafter as required by legal obligations.
Incident Reporting
In case of a data breach involving your personal data, we will notify you promptly according to applicable legal requirements and detail steps being taken to mitigate the incident.
International Data Transfers
If personal data is transferred outside of the UAE, we ensure that adequate safeguards, including contractual agreements and security measures, are implemented to maintain data protection standards.
Cookies and Tracking Technologies
We use cookies and analytics tools to enhance user experience, track website usage, and manage website functions. You can manage cookie preferences through your browser settings.
Policy Updates
We may periodically update this Privacy Policy. Significant changes will be communicated through prominent notifications on our website or via email.
Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Arbore Real EstateVilla 2, 39th Street, Al Barsha 3, Dubai, UAE